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Notice of Privacy

Through this PRIVACY NOTICE, INTERNATIONAL ENGLISH AND TRAVELS, SAS de CV, from its subsidiary INTEN Travels by Fraveo hereinafter "the company" a legal entity constituted under the applicable legislation in national territory and domiciled at Blvd de las Fuentes, number 264, inside Office 1, Colonia Fuentes del Valle, C,P. 54910, in Tultitlán Estado de México, informs that it will be responsible for the processing of your personal data, for which the natural or legal persons and to whom the personal data correspond, hereinafter "the owner", are informed that this notice of Privacy is applicable for any relationship, whether commercial or labor, with the company, so we will understand that when any of the aforementioned relationships exist, you accept it and agree to be bound by it.

For any questions related to the protection of your personal data, you can contact the company at the email address


For the company, the security of the owner is our priority, so we protect your personal data through the use, application and maintenance of high technical, physical and administrative security measures, with the owner being certain that your personal data will be protected and will be processed. confidentially. We inform you that the RESPONSIBLE for collecting and processing and/or using the personal data that the owner provides is the company, as well as its subsidiaries, associates, holding companies and affiliates.


For the purposes of this privacy notice, the company indicates, individually, as its address, the one located at Blvd de las Fuentes, number 264, interior Office 1, Colonia Fuentes del Valle, C,P. 54910, in Tultitlán State of Mexico.


The personal data that the company can collect from the owner at the time of entering into any business or employment relationship are, but are not limited to: identification data, contact data, location data, financial data, tax data.


In the event that the owner provides information from third parties, the owner agrees to have previously obtained the consent of said third parties so that the company can process the data for the purposes reported in this Privacy Notice.


The company does not collect personal data from minors, as well as from people who do not have the physical or legal capacity to contract in accordance with the applicable regulations, therefore, in the event that the owner provides personal data of these owners, the owner You declare that you have read this privacy notice and that you have the necessary legal capacity to grant the consent required in terms of the applicable regulations so that the company can process personal data in accordance with the purposes reported in this privacy notice.


Sensitive personal data will be considered as those provided by the Federal Law on Protection of Data Held by Private Parties, which, by way of example but not limitation, are the data that are part of the privacy of the personnel and whose disclosure puts at risk or gives origin to discrimination based on aspects of racial or ethnic origin, state of health, genetic information, religious, philosophical or moral beliefs, union membership, political opinions and sexual preferences.


The personal data that the company collects will be used to meet the following purposes:

  1. The personalization of the documents regarding the services acquired or any labor relationship, for the proper registration as a prospect, client, candidate or employee of the Company, with the aim of identifying it and contacting the owner.

  2. To integrate files, databases and systems necessary to carry out any commercial or labor relationship with the company, of which the following are mentioned, including but not limited to: sending quotes for the requested services; Provide information on the services that are marketed, make travel reservations, plane tickets, means of transportation, hotels and lodging in general, in your name and that of third parties indicated by the owner, carry out visa procedures, permits and authorizations in the name of the holder, as required, manage and monitor your quotes, reservations and / or purchase of trips and events; Inform about changes regarding the services provided by the company; Follow-up with the owner in case of any doubt, clarification or rectification, keep our records updated, issue travel documents; manage any change, cancellation or refund that is appropriate; process payments and, where appropriate, clarifications about them, carry out billing procedures in terms of applicable regulations, carry out internal investigations and comply with internal policies and processes, identify and prevent possible illegal conduct that could mean a violation of current legal provisions , give attention to requests for information, complaints or claims; comply with the obligations derived from the legal relationship with the owner; and comply with the requirements of competent authorities in the cases legally provided.

  3. Additionally, your personal data may be used for the following secondary purposes: Marketing, advertising and commercial prospecting, offer of products and services of the company or any of its affiliates, subsidiaries, holding companies, associates, commission agents or companies, send promotions of other goods, services and/or products.


The company has implemented administrative, technical, and physical security measures to protect your personal data, which we also require to be complied with by the service providers we hire.

The owner may limit the use or disclosure of their personal data by sending an email to, indicating in the body of the email your full name and what information you wish not to be disclosed, if your request proceeds, you will be registered on the exclusion list.


The company may transfer the owner's data to national and foreign entities, without requiring their consent to:

  • Third-party service providers and business partners with whom the company has entered into commercial agreements in order for them to provide certain services, as well as to comply with the obligations derived from the legal relationship with the owner.

  • Insurers or legal entities with which the company has entered into agreements for the purpose of providing them with medical care, support or assistance services if the owner so requires.

  • Affiliated companies, subsidiaries and/or controlling entities, national or foreign, that operate under the same internal policies regarding the protection of personal data to comply with the purposes reported in this privacy notice;

  • Competent authorities in the cases provided for by the applicable regulations.


All of the above is done in accordance with the provisions of Article 37 of the LFPDPPP.


If the holders wish that their personal data is no longer used by the company and that they be eliminated, limited, restricted, erased, modified, they can send an email to at any time, or by requesting it in writing at the address located at: Blvd de las Fuentes, number 264, interior Office 1, Colonia Fuentes del Valle, C,P. 54910, in Tultitlán, State of Mexico, where you will receive the appropriate attention to exercise your Rights of Access, Rectification, Cancellation or Opposition (“ARCO Rights”).


In order to exercise ARCO Rights, in accordance with article 28 of the Federal Law on Protection of Personal Data Held by Private Parties (“LFPDPPP”), the owner (or his legal representative), must submit the request, identifying himself with the following documentation:

  • Name of owner.

  • Address of the owner or other means to communicate the response to your request.

  • Documents issued by any federal or national authority (IFE/INE or passport) that prove your personality and, where appropriate, the documents that prove the legal representation of the applicant.

  • A description of the information/data on which you are trying to exercise your ARCO rights and the rights you would like to exercise.

  • If one or more of the documents listed above are not included, and/or the documents have errors or omissions, the company will notify you within 3 business days of receipt of the request and ask for the missing documents and/or pertinent corrections; You will have 5 business days from that notification to provide the updated information, otherwise, the application will be considered as not submitted.


Once the holder's request is complete, the company will have the obligation to notify the holder in accordance with article 32 of the LFPDPPP within a maximum period of 20 days from the receipt of his complete request, the opinion of the origin of your request.

If the opinion is positive, the company must eliminate, modify, delete, limit, or any other action related to its Arc Rights, within a maximum period of 15 days following the previously mentioned opinion.


The company uses various technologies to improve the efficiency of the services provided, be it commercial or labor relations.

These technologies include the use of cookies, which are small amounts of information that are stored in the browser used by each user so that the server remembers certain information that it can use later.

This information allows us to identify you and save your personal preferences to provide you with a better browsing experience.

On the internet sites and applications of which the company is the owner, it can make use of cookies, web beacons and other tracking technologies, its own and those of third parties, that allow it to comply with the purposes reported in this Privacy Notice.

The different types of cookies that the company uses to obtain identification data and data related to your purchasing behavior and use of Internet services are:

  • Essential cookies: We use these technologies to allow you to use our websites properly, so they cannot be disabled as they are necessary to allow you to use the functionalities of our websites and technological tools.

  • Cookies to remember your preferences and experience: through these technologies the company obtains browsing hours, browsing time on the Internet page, sections consulted, and Internet pages accessed prior to the company's, these cookies allow you to remember the preference of the owner, navigation options and personalized functions

  • Cookies for performance and analysis purposes: The company can use its own and third-party cookies to obtain technical and statistical data that allow us to identify the way in which the owner makes use of the services and relations with the company, with the purpose of to improve its performance and future developments.

  • Own and third-party advertising cookies: The company may place its own and third-party advertising cookies (such as business partners and Group Companies) to obtain information regarding the purchase, consumption and viewing preferences of websites made by the owner to send advertising that the company considers relevant.


The owner can disable or adjust the use of cookies by following the procedures of the Internet browser used to access any of the electronic media managed by the company.


This privacy notice may undergo modifications, changes or updates derived, among other things, by new legal requirements; own needs due to the commercial or employment relationship with the company; by our privacy practices; due to changes in our business model, or for other reasons.

Any modification to this privacy notice will be notified to you through any of the following means: a written communication sent to your address; by the email that you indicate; a message to your mobile phone; a message released through any electronic means used to carry out operations; or, in widely circulated newspapers, the company's registered office.

INTEN Travels by Fraveo
Blvd de las Fuentes 264, Of. 1
Col. Fuentes del Valle, CP54910,

Tultitlan, State of Mexico, Mexico


INTEN Travels and its subsidiaries will provide you with a copy of any personal information you have supplied in the course of your visit to the site upon request, but proof of identity will be required. INTEN Travels and its subsidiaries may require payment of a nominal administrative fee to cover the costs of providing that information. If you would like to access your personal information in our possession or to correct errors in our records, please contact us using the information available on our Contact Us web page. In order to protect your privacy.

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